Here are comments sent in to us from some of our current
Kirkville, NY / Brooksville, FL
"Congratulations on your new grooming business in Brooksville FL. We have
taken our dogs to you for grooming for over 20 years in NY.
We are pleased to know that when we spend our winters in FL, they will have the
same gentle and caring grooming that they have become accustomed to. We started
going to you because you do not use anything to sedate our animals as some groomers
do. We trust you with our girls (two Pomeranians) and know you
will take good care of them. You can be sure we will give you our business in
FL as well as in NY as long as you are here. Don't know what we will do without
you in NY. Take care and God Bless you both."
and Jim Rider
'Angus, KaDee, and Dunkin'
"I have been going to Clip & Dip for many years now as have a lot of my
family and friends. As you can tell by this picture, my dogs look great!! But
there is more to it than just looking good, they feel good.
When I pick them up - and they are nice and pretty and clean - they will strut
for days because they know they look good. Dunkin, KaDee, and
Angus get so excited when I tell them we are going to see Aunt Debbie and Uncle
Mel, as they truly are like extended family. They treat every
animal that comes through their doors as if it were their own. They are amazing
people with amazing skills, and the most compassionate two people I have ever
met. Debbie and Mel have great respect for all animals. and all the animals I
have seen them with over the years have amazing trust in them. Try them
... you and your pets will not be disappointed!"
remember Isabelle's first grooming experience. It was with
you and Mel. She was only 9 weeks old and needed a quick trim
in between her eyes. The fluffy little munchkin couldn't see
(poor thing), but you guys made her look cute and she was able
to see. Much to my suprise, she was very calm despite
the fact that there were two strange people holding her down
with huge scissors in her face. That would be the first reason
why I stayed with you guys. Isabelle felt very comfortable
there from day one. Also, you both just seem to really
care about animals and their owners. I have been to
other shops in the past with friends and their dogs/cats and
the people/owners/groomers just didn't seem to really care
about the animals themselves. To them, it was just another
number, just another job. You guys take the time to listen
to each customer and what they would like regarding
their animal ... and aren't afraid to make suggestions if what
we as the customer want isn't going to look good ... if you
know what I mean. LOL! Isabelle is a very
antsy dog by nature and she isn't comfortable in a lot of situations,
but she always seems to love going there.
If you remember her last visit when we took the picture, she
didn't want to leave there. I had to drag her out of the shop. LOL!! Simply
put, the both of you were meant to do this.
You both not only care about your clients needs, but you care
about the owners needs/wants also. You're both hard workers,
but still keep that personal experience there that some places/people
loose when their client base gets too big and their staff size
stays the same. Your shop feels just like home.
So, even though we have moved a distance away, don't you worry,
we're still coming there next month for our appointment. We
wouldn't miss it!"
Sincerely, Lisa, Phil and Isabelle
"Debbie and Mel have taken care of our families pets for over 30
insight and professionalism goes a long way in making YOU a better parent to
your pet. On her recent trip from snowy NY to her new home in Florida, Debbie
stayed with us for 2 nights and proved why she and Mel are so very good at what
they do. We have a 3 month old Golden which was quite a handful and she was able
to get across to us what we must do to make "Sam" more comfortable in our home.
Her passion for what she does, not only in grooming, is noticeable from the first
5 minutes on speaking with her. We wish her and Mel all the best as they enjoy
the well deserved Florida sunshine!"